Delivery and transport app development in Saudi Arabia: customer, driver and dispatch | kerneltics

Delivery or transport app development in Saudi Arabia: a customer app, a driver app and a dispatch dashboard for orders, tracking and collection. iOS and Android from one codebase, with online payment, maps and notifications. You own the code.

The customer orders and tracks on a map, the driver accepts, delivers and proves delivery, and operations sees everything live. Three interfaces on one system.

The problem we fix

Orders arrive on WhatsApp and phone calls and get lost between drivers.
You do not know where the driver is or when they arrive, and the customer calls to ask.
Cash collected does not match the orders at the end of the day.
A ready-made app from a global platform means a commission on every order and your data with them.

What we build

The customer app: Phone sign-in, choosing the service or products, pinning the location on a map, paying by card, Apple Pay or on delivery, and live order tracking.
The driver or technician app: Accepting orders, navigating to the location, updating status, proof of delivery by photo or signature, and cash settlement. Built on our work on the Zaiti oil-change services app.
The dispatch dashboard: Live orders on a map, manual or automatic assignment to drivers, zones and pricing, and daily reports for orders and collection.
Integrations and payment: Saudi payment gateways, WhatsApp and SMS notifications, maps, and a link to Odoo or your accounting and inventory system.
Publishing and handover: We publish to the App Store and Google Play on accounts in your name, and hand over the source code, the server and the dashboard.

How the project runs

Scoping: We map the order journey from start to delivery and define a first version that reaches the market without extras.
Design: Screens for both apps and the dashboard, in Arabic and English, which you try before we code.
Build in milestones: Backend and APIs, then the customer app, then the driver app, then the dashboard, each tested on your own phone.
Soft launch, then public: We launch to one area or a small driver team first, fix what surfaces, then open to everyone.

Frequently asked questions

How much does a delivery app cost?

It depends on the number of interfaces (customer, driver, dashboard) and the integrations required. We give a fixed price after the scoping session, and tell you plainly if a simpler version is enough to start.

Both iOS and Android?

Yes, from one Flutter codebase, so cost and maintenance are lower than two separate apps.

Does a ride or passenger transport app need the same?

Roughly the same structure: rider, driver, operations. The differences are distance and time pricing, and regulator requirements you must confirm before launch.

Can we start without a customer app?

Yes, many clients start with orders from WhatsApp or the website plus a driver app and a dashboard, and add the customer app when it earns its place.

We map your order journey and tell you what you actually need

Book a free consultation